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Frequently Asked Questions

Find answers to common questions about Knotral Training

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Category IconFor Teachers

How do I register for webinars?+

Registering for webinars is simple and free:

  • Browse our webinar catalog on the homepage or webinars page
  • Click on any session that interests you
  • Click the "Register" button on the session details page
  • Create a free account or log in if you already have one
  • You'll receive a confirmation email with the webinar link and calendar invite

You'll get reminder emails 24 hours and 1 hour before the session starts.

Are the webinars really free?+

Yes! The vast majority of our webinars are completely free. This includes:

  • Live webinar sessions
  • Access to session materials and resources
  • Participation certificates for attended sessions
  • Q&A with presenters

Some specialized certification programs may have a fee (clearly marked with the price), but these are optional advanced programs that provide in-depth training and professional credentials.

Will I get a certificate after attending?+

Yes! Certificate types depend on the session:

  • Free Webinars: You'll receive a Certificate of Participation after attending the live session
  • Certification Programs: These multi-session programs offer professional certifications recognized by schools and educational institutions
  • On-Demand Sessions: Available after completing the content and any associated assessments

All certificates are digital and can be downloaded from your Knotral account dashboard.

How do certification programs work?+

Our certification programs are comprehensive professional development courses:

  • Structure: Multi-module programs with live sessions, assignments, and assessments
  • Duration: Typically 4-8 weeks depending on the program
  • Commitment: 3-5 hours per week on average
  • Requirements: Attend live sessions, complete assignments, pass final assessment
  • Certificate: Professional certification recognized by schools and educational bodies

Popular programs include SEL Workshop, Reggio Emilia Teacher Certification, and IB Mathematics courses.

Can I access session recordings?+

Yes! Recording availability depends on the session type:

  • Free Live Webinars: Recordings are typically available 24-48 hours after the session in your account dashboard
  • Certification Programs: All module recordings are available throughout the program duration
  • On-Demand Content: Available anytime for enrolled participants

Note: Some partner webinars may have time-limited recording access (typically 30-90 days).

What are the session timings?+

All sessions are conducted in Indian Standard Time (IST) and scheduled to accommodate working educators:

  • Most evening sessions: 6:00 PM - 8:00 PM IST
  • Weekend sessions: Available on Saturdays and Sundays
  • Duration: Typically 60-90 minutes

Specific timings are clearly displayed on each webinar page. You'll also receive calendar invites that automatically convert to your local timezone.

How do I earn CPD credits?+

Knotral sessions count toward professional development requirements:

  • Each webinar certificate includes CPD hours (typically 1-2 hours per session)
  • Certification programs provide comprehensive CPD documentation
  • Your dashboard tracks total CPD hours earned
  • Certificates can be submitted to your school or institution

Many schools recognize Knotral certifications for annual PD requirements. Check with your academic coordinator for specific policies.

Category IconFor Schools

How can schools book bulk training?+

We offer customized professional development packages for schools:

  • Contact us at 9311526122 or through our contact form
  • Discuss your faculty size, subjects, and training goals
  • Receive a customized proposal with recommended sessions
  • Schedule dedicated sessions for your faculty
  • Access comprehensive reporting and analytics

Benefits include priority scheduling, custom content adaptation, and dedicated support managers.

What are the pricing models for schools?+

We offer flexible pricing based on your needs:

  • Per-Teacher Model: Pay per teacher enrolled in programs
  • Annual Subscriptions: Unlimited access for your entire faculty
  • Custom Packages: Tailored to specific subject areas or grade levels
  • Cohort Programs: Dedicated sessions for groups of 20+ teachers

Contact our school partnerships team for detailed pricing and volume discounts.

Can we customize the content?+

Yes! We work with solution providers to adapt content for school-specific needs:

  • Align sessions with your curriculum framework (CBSE, ICSE, IB, Cambridge, etc.)
  • Focus on specific grade levels or subjects
  • Incorporate your school's pedagogical approach
  • Address specific challenges your teachers face

Customization is available for bulk bookings and annual partnerships.

How many teachers can attend from our school?+

There's no limit! Options include:

  • Open Webinars: Teachers can individually register for any free session
  • School Packages: Enroll your entire faculty
  • Department Groups: Register specific departments (Math, Science, etc.)
  • Private Sessions: Book exclusive sessions for your school

We've successfully trained entire faculties ranging from 20 to 200+ teachers.

Category IconFor Solution Providers

How do I list my training programs on Knotral?+

Joining Knotral as a solution provider is straightforward:

  • Visit the "For Solution Providers" page and click "List Your Trainings"
  • Complete the partnership application form
  • Our team will review your offerings and contact you within 3-5 business days
  • Once approved, we'll help you set up your provider profile and schedule sessions

We partner with EdTech companies, curriculum providers, educational consultants, and training organizations.

What are the partnership terms?+

Our partnership model is designed to be mutually beneficial:

  • Revenue Share: For paid certification programs (if applicable)
  • Lead Generation: Connect with schools interested in your full solutions
  • Brand Exposure: Featured placement on our platform reaching 50,000+ educators
  • Marketing Support: We promote your sessions through email and social channels
  • Analytics: Detailed insights on attendee engagement and interest

Specific terms vary based on partnership level. Contact us to discuss options.

Who is your audience?+

Knotral connects you with India's education community:

  • Teachers: 12,000+ registered educators across all subjects and grade levels
  • Schools: K-12 institutions from metros to tier-2/3 cities
  • Boards: CBSE, ICSE, IB, Cambridge, State boards, and international curricula
  • Roles: Classroom teachers, coordinators, principals, and academic leaders

Our audience is actively seeking professional development and new educational solutions.

Category IconTechnical & Platform

What are the technical requirements to join sessions?+

Minimal requirements for the best experience:

  • Device: Computer, laptop, tablet, or smartphone
  • Internet: Stable connection (minimum 2 Mbps recommended)
  • Browser: Latest version of Chrome, Firefox, Safari, or Edge
  • Audio: Speakers or headphones recommended
  • Video: Optional but enhances interaction

We use standard video conferencing platforms (Zoom, Google Meet) that work on all devices.

How do I access live sessions?+

Accessing your registered sessions is easy:

  • Log into your Knotral account 10-15 minutes before the session
  • Navigate to "My Sessions" or "Dashboard"
  • Click "Join Session" next to the scheduled webinar
  • You'll also receive email reminders with direct join links

Pro tip: Test your audio and video before the session starts to avoid technical issues.

What if I face technical issues during a session?+

We have support systems in place:

  • A support chat is available during all live sessions
  • Contact our technical team at 9311526122 (available during session hours)
  • Email support: Listed in your session confirmation email
  • If you miss a session due to technical issues, the recording will be available

Common issues like audio/video problems are usually resolved by refreshing your browser or checking device settings.

How do I update my account information?+

Managing your account is simple:

  • Log into your Knotral account
  • Click on your profile icon or "My Account"
  • Update your name, email, phone number, school, or teaching subjects
  • Changes are saved automatically

Keep your information current to receive relevant webinar recommendations and updates.

Category IconGeneral Information

What is Knotral?+

Knotral is India's premier platform connecting educators with global EdTech leaders. We provide:

  • Free professional development webinars from 45+ global education brands
  • Professional certification programs recognized by schools
  • Live and on-demand learning experiences
  • Direct access to innovative classroom-ready strategies

Our mission: Knowledge. Trade. Link. – Making world-class professional development accessible to every Indian educator.

What is your refund policy?+

Our refund policy applies to paid certification programs:

  • Full Refund: Available within 7 days of enrollment if you haven't accessed more than 2 modules
  • Partial Refund: Case-by-case basis for special circumstances (medical, personal emergencies)
  • Free Sessions: No payment involved, cancel registration anytime

To request a refund, contact us at 9311526122 or through the contact form with your enrollment details.

How is my data protected?+

We take privacy and data security seriously:

  • All data is encrypted and stored securely
  • We never share your personal information with third parties without consent
  • Partner companies only receive aggregate, anonymized data
  • You control your communication preferences
  • GDPR and data protection compliant

Read our complete Privacy Policy for detailed information about data handling.

Still Have Questions?

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